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English

Arabic

French

German

https://www.youtube.com/watch?v=b7-yZ-C6pMY

<span style="color:  #090909;;">Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise.</span>

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# Agenda

## July25

**2:00 p.m.–5:00 p.m. Registration**

## July26

**7:00 a.m.-8:00 a.m. Breakfast / Last Chance Registration (guests invited)**
**8:10 a.m.-9:30 a.m. Opening Session - Keynote Speakers - Patrick Burns and Beth Kepnes**

**12:00 p.m.-1:00 p.m. Lunch (guests invited)**
**1:00 p.m.-3:10 p.m. Major Learning Module**

**3:10 p.m.-3:25 p.m. Break**
**3:25 p.m.-5:35 p.m. Elective Learning Module**
Legal Awareness
Understanding the Underwriter's Side
Management By Strengths

**5:35 p.m.-6:00 p.m. Break - Freshen Up**
**6:00 p.m.-9:30 p.m. Group Dinner (guests invited)**

## October 12

**8:00 a.m.–8:50 a.m. Breakfast / Announcements (guests invited)**
**8:50 a.m.–11:00 a.m. Major Learning Module**
Lead Thoughtfully
Grow Strategically
Conducting Effective Sales Meetings
Service Drive Process Techniques

<br>
**11:00 a.m.–12:30 p.m. Lunch (guests invited)**
**12:30 p.m.–2:40 p.m.. Major Learning Module**
Lead Thoughtfully
Grow Strategically
Managing Across Generations
Warranty Compliance, Policy and Procedure Guidelines

**2:40 p.m.–3:00 p.m. Break – Freshen Up**
**3:00 p.m.–3:45 p.m. Team Building and Competition**
**5:00 p.m. On Your Own**

## October 13

**7:00 a.m.-7:50 a.m. Breakfast / Announcements (guests invited)**
**8:00 a.m.-10:10 a.m. Major Learning Module**
Lead Thoughtfully
Grow Strategically
Conducting Effective and Inspirational Sales Meeting
Warranty Compliance, Policy and Procedure

**10:10 a.m.-10:25 a.m. Break**
**10:25 a.m.-12:35 p.m. Elective Learning Module**
Insurance Essentials
Expense Management
Management by Strengths

**12:35 p.m.-1:35 p.m. Lunch (guests invited)**
**1:35 p.m.-3:45 p.m. Elective Learning Module**
Dealership Forecasting
Fraud Awareness
Cash Management

**3:45 p.m.-6:00 p.m. Break - Freshen Up**
**6:00 p.m.-7:00 p.m. Graduation Cocktail Reception (guests invited)**
**7:00 p.m.-9:00 p.m. Graduation Ceremony (guests invited)**
**9:00 p.m.-11:59 p.m. Graduation Celebration Party (guests invited)**

Join us for two days of education, engagement and excitement as we explore the future of the event industry!

Michelle Harman

michelle-harman-16528126134919

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